UA-125456598-1

Responsibilities include:

--scheduling and managing music lessons and handling new inquiries
--resolving students' questions and concerns throughout their enrollment process
--providing students with customer-focused support, exceptional follow through
--overseeing the school's information system to include reporting, attendance, and records
--performing accurate data-entry into a web-based database of student & teacher attendance
--organizing and hosting recitals

Skills Required:

--Bachelor's degree preferred
--2 years minimum work experience in a customer service related environment
--Must be able to work effectively in a fast-paced work environment
--Strong interpersonal skills, ability to communicate professionally, persuasively and confidently over the phone, e-mail and in face to face appointments.
--Highly organized, detail oriented, with strong planning and time management skills.
--Ability to multi-task, prioritize and work under pressure and respond quickly
--Excellent verbal and written communication skills
--Proficient analytical thinking and problem-solving skills
--Proficient computer skills in Word, Excel, and use of Internet
--Punctual, responsible, with a positive attitude, strong work ethic and willingness to work as a team player

Position is full time:  Mon 12pm--9pm, Wed 12:15pm-- 9pm,   Fri 12:30pm--8:15pm, Sat 8:30am--4:15pm, Sun 9:30pm--6:15

Compensation: Salary commensurate with experience plus 13 PTO days and health insurance. Increase in pay possible based on performance.

To apply, please email your resume at https://ismw.org/job-application/

No phone calls or drop-ins, please

Start date is immediate.

Learn more about the International School of Music by visiting us at www.ismw.org